Channel Operations Analyst

Channel Operations Analyst

Introducción del empleo

Join Dechra and start your career in Animal Health Operations

At Dechra, we are dedicated to supporting veterinarians through innovative products and services that improve animal health and welfare. We are looking for a highly organized and service-oriented professional to join our Commercial Operations team as a Channel Operations Analyst.

This position is ideal for a recently graduated Veterinarian (MVZ) who is interested in exploring the business and operational side of the pharmaceutical industry while gaining exposure to sales, customer support, commercial operations, and cross-functional collaboration.

Key Responsibilities

• Provide day-to-day operational support.
• Assist users with commercial systems and tools, including ERP, CRM (Salesforce), reporting platforms, and other business applications.
• Investigate customer issues and coordinate their resolution with internal stakeholders.
• Serve as the main point of contact for operational and administrative matters related to commercial activities.
• Coordinate administrative processes and documentation between different departments.
• Support customer data quality initiatives through audits, validations, and database maintenance.
• Promote and reinforce the proper use of company systems, reporting tools, and operational guidelines.
• Assist with logistics, document management, sample movements, and other administrative activities required to support business operations.
• Coordinate with Sales, Finance, Customer Service, Technical, and Supply Chain teams to ensure smooth execution of commercial processes.

Requirements

• Bachelor's Degree in Veterinary Medicine (MVZ) or related field.
• Recently graduated or up to 2 years of professional experience.
• Valid driver's license and willingness to travel locally as required.
• Intermediate English level.
• Strong interest in administrative, operational, and commercial support activities.
• Proficiency in Microsoft Office, particularly Excel.
• Strong organizational and follow-up skills.
• Customer-service mindset and attention to detail.
• Ability to work collaboratively across multiple functions.

What We Offer

• Opportunity to start your career in a leading global animal health company.
• Exposure to commercial operations, sales processes, and business management.
• Continuous learning and professional development opportunities.
• Collaborative and purpose-driven work environment.
• The opportunity to build a long-term career within the animal health industry.

If you are looking to broaden your veterinary career beyond clinical practice and gain experience in the business side of animal health, we would love to hear from you.