National Key Account Manager

Vacancies

National Key Account Manager

Job Introduction

About the job

Thanks for checking out our vacancy, we're delighted you want to learn more about Dechra Veterinary Products Australia. Dechra are a growing, global specialist within the world of veterinary pharmaceuticals. Our expertise is in the development, manufacture, marketing and sales of high quality veterinary products worldwide.

Here at Dechra, our values are embedded within our culture and thrive within our family of almost 2000 colleague globally. From manufacturing to marketing, (D)edication, (E)njoyment, (C)ourage, (H)onesty, (R)elationships and (A)mbition are at the heart of our everyday operations and the way we do business



The Opportunity

With a growing diverse portfolio of quality animal products Dechra Veterinary Products (Australia) is seeking an experienced and passionate National Key Account Manager. Responsible for developing and maintaining long-term relationship and maximizing sales opportunities within National Key Accounts (NKA). Serve as the primary relationship owner with responsibility for retention and growth across Companion animals and equine.

This role will operate in a hybrid working environment, sometimes in the office, sometimes from home, sometimes on the road... which means more flexibility for you. And we are flexible on location, however east coast of Australia with easy access to Sydney, Melbourne or Brisbane airport is preferred.

The Challenge

So, what will you be doing? This role has a broad and varied remit and the successful candidate's key responsibilities will include:

• Client Relationship Management- Build and maintain strong, long-term relationships with key clients; Drive client retention, renewals, upsells, and satisfaction; Conduct Quarterly Business Reviews to ensure alignment and progress; Manage NKA sales and rebates for maximum margin; and Develop and manage NKA influence strategies.
• Strategic Planning- Create and implement strategic account plans to exceed sales targets.
• Problem Solving - Address and resolve client issues promptly and effectively.
• Sales and Revenue Growth - Contribute to the growth and long-term success of NKA.
• Collaboration - Work closely with sales, marketing, and logistics teams; Lead NKA projects, including training and business programs; Support and train the Sales team.; and mentor Territory Managers in NKA programs.
• Reporting and Analysis- Monitor account performance and prepare reports; Analyze data to inform decisions and strategy adjustments.
• Negotiation- Lead negotiations with key clients to secure favorable terms.

About You

Here at Dechra we pride ourselves on being an inclusive employer and we embrace candidates from all walks of life. We're particularly keen to here from those who have/are:

• Experience in Key Account Management within the Australian companion animal, equine or veterinary industry.
• Tertiary qualifications in marketing, business administration, veterinary, or life sciences.
• Proven ability to manage complex customer relationships with a consultative approach.
• Skilled in interpreting sales data and using pivot tables and diagnostic tools.
• Excellent attention to detail.
• Strong negotiation and problem-solving skills.
• Persuasive, positive attitude with a "can do" approach.
• Team player with high initiative and energy.
• Excellent communication and networking skills.
• Effective presentation skills.
• Commitment to process improvement.
• Unrestricted and ongoing working rights in Australia.

What we offer our employees

• A competitive remuneration is on offer (based on experience)
• Participation in annual incentive scheme
• Employee assistance program
• Well-being benefits
• Product benefits
• Hybrid working environment
• 9 day fortnight

About Your Application

All applications received are reviewed by our internal talent acquisition team and we will get in touch if your skills and experience match what we're looking for. Should you not hear back from us within 28 days please don't be too disappointed - we may keep your CV on our database for any future vacancies which may be suitable and we encourage you to keep an eye on our careers site