Key Account Manager

Vacancies

Key Account Manager

Job Introduction

Thanks for checking out our vacancy, we're delighted you want to learn more about Dechra

We are a growing, global specialist within the world of veterinary pharmaceuticals. Our expertise is in the development, manufacture, marketing and sales of high quality products exclusively for veterinarians worldwide .

Here at Dechra, our values are embedded within our culture and thrive within our family of almost 2000 colleagues globally. From manufacturing to marketing, (D)edication, (E)njoyment, (C)ourage, (H)onesty, (R)elationships and (A)mbition are at the heart of our everyday operations and the way we do business

The Opportunity

Working as the Key Account Manager for the Nordic and with the larger Nordics sales team, manage and deliver Dechra's key account management strategy and objectives within the defined group of Corporate / Commercial Groups. Contribute to the achievement of sales plan through effective Account management strategies, defined net revenue and sales growth expectations

Key Responsibilities

So, what will you be doing? This role has a broad and varied remit and the successful candidate will have responsibility for duties including:

• Develop and build strategic business relationships within defined Key Account stakeholders, across Companion Animal and Nutrition portfolios
• Develop and execute strategic account plans aligned with overall account business objectives
• Deliver Key Account commercial business plans and drive profitable business outcomes in line with Dechra's overall strategy maximising margin across the business, aligned with sales, marketing and technical plan and expectations
• Identify growth opportunities and coordinate resources across a matrixed team to deliver value
• Manage Customer 'Influencing Matrix', in order to identify, implement and maximise alignment of key Sales, Marketing and Technical strategies for all key internal and external stakeholders, leveraging CRM (Salesforce)
• Work cross-functionally with Pan EU Account Team, Local Sales, Marketing, Supply Chain, Finance, and Technical teams to ensure seamless execution of account strategies
• Influence and align stakeholders in a matrixed environment, balancing local, regional, and global priorities
• Negotiate with Key Account stakeholders to deliver profitable business outcomes, commercial contracts aligned with Key Account business processes
• Deliver Quarterly Business Review meetings with Key Account (Corporate / Commercial / Clinical) stakeholders to deliver Key Account strategy, review performance aligned with and defined in Key Account business plan and strategy
• Manage communication channels - including product launches, stock management, managing day-to-day contact via phone, email, e-meetings and business meetings
• Act as the central point of contact for the account, ensuring clear communication and accountability across all involved teams
• Implement Compliance and Practice / Product penetration strategies, maintain effective monitoring strategies in order to achieve defined objectives
• Work closely and collaboratively with Dechra's Management Teams: Country Manager, National Sales Managers, European Accounts directors, Marketing & Technical Services Teams to ensure alignment and effective communication and delivery of sales strategies and activity / campaign plans across all species, as defined by Key Account Business plan
• Collaborate with internal teams to bring forward innovative ideas and solutions that enhance customer value
• Share best practices across the matrix to drive efficiency and consistency
• Implement Key Performance Indicators to support effective compliance, practice penetration, contact metrics, and profitability objectives
• Understand competitor commercial activity to maximise and support key commercial opportunities
• Manage budget costs and achieve annual sales plan through effective delivery of well-planned sales activity and marketing support programmes
• Maintain internal Customer Relationship Management (CRM) system to update accurate Customer records and manage business meeting outcomes

Ideal CandidateHere at Dechra we pride ourselves on being an inclusive employer and we embrace candidates from all walks of life. We're particularly keen to hear from those who have/are:

• Proven experience as a Key Account Manager with sound negotiation and problem-solving skills
• Experience in sales and providing solutions based on customer needs
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all levels
• Excellent organisational skills
• Knowledge of Animal Health industry desirable

All applications received are reviewed by our internal talent acquisition team and we will get in touch if your skills and experience match what we're looking for . Should you not hear back from us within 28 days please don't be too disappointed - we may keep your CV on our database for any future vacancies which may be suitable and we encourage you to keep an eye on our careers site . For any questions or queries, please contact us at recruituk@dechra.com