Inside Sales Manager

Vacancies

Inside Sales Manager

Job Introduction

Thanks for checking out our vacancy, we're delighted you want to learn more about Dechra!

Dechra is a growing, global specialist within the world of veterinary pharmaceuticals. Our expertise is in the development, manufacture, marketing and sales of high quality products exclusively for veterinarians worldwide .

Here at Dechra, our values are embedded within our culture and thrive within our family of almost 2000 colleagues globally . From manufacturing to marketing, (D)edication, (E)njoyment, (C)ourage, (H)onesty, (R)elationships and (A)mbition are at the heart of our everyday operations and the way we do business

The Opportunity

The Inside Sales Manager is responsible for leading and coaching a high-performing remote sales team. In this role, the Inside Sales Manager will be accountable for driving sales execution, coaching and developing sales reps, optimizing operational performance and leading through change - all within a virtual team environment. The Inside Sales Manager will collaborate cross-functionally with their counterpart to represent nationally by aligning sales strategy and execution.

So, what will you be doing? This role has a broad and varied scope and the successful candidate will have responsibility for duties including:

Key Responsibilities

Data-Driven Leadership

• Leverage sales performance data, customer analytics and market trends to inform decisions and drive territory-specific strategies
• Use CRM, dashboards and business intelligence tools to monitor KPIs, pipeline health and sales rep effectiveness
• Identify performance gaps and translate insights into actionable coaching and plans

Inside Sales Execution

• Lead, coach and mentor a team of remote Inside Sales Reps to consistently exceed sales targets
• Conduct regular 1:1s and virtual shadows to provide real-time feedback to elevate selling skills and customer engagement
• Build and execute tailored business plans for each territory to align rep activities with regional objectives
• Drive sales process discipline, customer segmentation and account prioritization

Operational & Financial Performance

• Proactively manage budget with a clear understanding of financial impact and return on investment from sales rep's activities (lunch and learns, travel, expense reporting, etc.)
• Ensure accurate execution of pricing strategies, distributions logistics, and usages of marketing materials (Example: Marketing Samples)
• Partner cross-functionally to resolve fulfilment delivery, or service issues impacting customer satisfaction or rep productivity

Talent Development & Team Culture

• Providing ongoing performance coaching, skill development and career pathing for each sales representative
• Conduct monthly 1:1s, performance reviews and targeted development plans for underperforming reps
• Recruit, hire and onboard new team members to build a high-performance and continuous learning culture

Collaboration & Reporting

• Collaborate with other departments (e.g., marketing, product, customer service) to ensure seamless alignment and execution of business goals.
• Prepare and present regular sales reports to executive leadership, outlining performance, challenges, and opportunities
• Influence up and across as a trusted advisor to peers and senior leadership by sharing field insights, highlighting barriers to change, and proposing solutions for smoother transitions

Leading through Transformation & Change Management

• Champion new sales strategies, processes and technologies by actively modelling flexibility and helping the team understand the "why' behind organizational shifts
• Quickly adjust sales plans and tactics in response to evolving customer needs, competitive pressures, or internal priorities, ensuring the team remains aligned and productive
• Effectively translate change-related messages from senior leadership into clear, actionable guidance for the team, ensuring consistent understanding and engagement
• Foster a culture of adaptability by encouraging learning from setbacks, and maintaining focus during periods of ambiguity or transition

Here at Dechra we pride ourselves on being an inclusive employer and we embrace candidates from all walks of life. We're particularly excited to hear from those who have/are:

• 5 Years of Sales experience in the Animal Health industry, with at least 2 years in Sales Leadership or people management role - preferably in a virtual sales environment.
• Bachelor's Degree Preferred
• Experience managing an Inside Sales Team in a remote setting
• Experience leading through transformation and change leadership is a plus
• Proven ability to drive sales performance using data and CRM Tools (salesforce)
• Excellent communication and proven track record of coaching skills in virtual environment
• Comfort presenting to senior leadership and collaborating cross-functionally

As a people first values-based culture, we provide free weekly wellness sessions focused on our employee's physical and mental wellbeing, and flexible work arrangements . We offer a generous employer 401k match and an other incentives for long-term financial wellness. Our full array of health, financial and voluntary benefit programs are what you would expect from a recognized Best Place to Work .